The Carousel of Hope & Healing

A powerful Brain-Based Training that
Inspires Organ Donation Through Empowering Hope

In the worst hour of a family’s life, we build a portal for Authorization/Procurement through speaking Tragedy as a time for Hope & Healing…

“The lives being saved are not only the recipient’s lives, but we are also saving the donor families lives as well, giving them hope for the rest of time.”

Eric Lanphear B.S. Biology, Ross School of Medicine, Dominica, CPTC, CTBS

What are People Saying about the Training?

“I first met Stephanie at a CEO Vistage meeting and knew immediately that she had a unique skill set. Through conversations, role plays, and discussions she is able to get to the heart of how we learn, listen, and behave. This skill is invaluable to anyone in a leadership role, but more importantly for those who are in the position of helping others on a daily basis. For those of us in the world of organ donation, we are providing comfort every day to families who have suffered great loss. Through designing a program specifically for those who interact with families, Stephanie was able to elevate the listening skills of the caregiver, and identify the behaviors that result in families being open to support. This tailored approach, presented in a safe role play environment, allows everyone to learn. The end result are staff who have better coping mechanisms and improved skills to support grieving families. Her training should be adopted by every organ procurement organization so we can give families the care they deserve and need.”

Helen M. Irving, RN, MBA. CEO, LiveOn NY

 

Testimonial

Testimonial and Memoriam from the late James “Jake” Judkins – MSBS, CPTC. Former Program Director, Human Donation Science MSBS, University of Toledo College of Medicine.

Ms. Shipper and Mr. Lanphear have provided an invaluable service to the University of Toledo College of Medicine and Life Sciences Human Donation Science MSBS program.

The Carousel of Hope & Healing’s excellent program systematically explains how to form true rapport with families on many levels. It offers real-life examples and exercises that teach students how to analyze and discover individual’s learning styles, which are utilized to develop deep understanding quickly. Using the rapport and learning styles training, students better understand why a family may be saying no. Students then can develop a path that overcomes communication obstacles and empowers the profound gifts of life that can be made possible through donation. I highly recommend this training to any organ procurement organization.

This wonderful training has helped to prepare our students for real-world interactions with not only potential donor families, but with anyone whom they may encounter in their professional lives. The Carousel of Hope & Healing training served to impart an understanding of neuro-linguistic programming that helps to explain why individuals act and react in the ways we observe. The training allows students to better help those suffering through terrible loss and provide hope.

James “Jake” Judkins, MSBC, CPTC.

Unlike Typical Authorization Trainings:

• We Ground & Teach from Proven Brain-Based Approaches & Transformational Grammar.
• We focus on establishing rapport and building solid relationships. We realize that a relationship that took years to build by an OPO can be damaged in only a few seconds by the smallest words or actions. We want to prevent and solve any of these potential issues or conflicts before they become real.
• We want to make sure staff knows how to expressively speak to a family’s fears and concerns.
• We will train how to speak to that “Hard No” and how to handle that “Rapid Approach” to mention a few concepts
• We also train on the topic of how to have a successful and meaningful transition into an unfamiliar topic with the family by using utilization techniques.
• We ingrain in your staff that we must get to the root of the true issue: we teach methods of recognizing and inserting deeper questions with families to uncover the deeper concern.
• We believe in and teach simple brain-based ways your staff can increase and promote self-care as well as methods that ground positive states.
• We understand the importance of keeping well-trained staff, especially high performers, as well as maintaining a positive attitude.

Meet Your Trainers